We hope that you are happy with your order from Sassy Elegant, however if this is not the case, we accept returns 14 days after we have posted out. Please return your invoice in the packaging so we can refund you.
DEFECTIVE ITEMS - CONTACT US AT ONCE IF YOU HAVE A DEFECT IN YOUR ITEM - please note normal wear and tear and not using correct washing instructions DO NOT APPLY.
We inspect ALL items before sending out - please inspect your package immediately after opening and contact us ASAP.
We accept returns on regular priced items with INVOICE, TAG'S ATTACHED and item in ORIGINAL condition within 14 days.
Items need to be smoke free, no stains (makeup/deodorant) and no signs of pet hair. We have the right to refuse any item that does not meet our standards.
SALE items are a final sale. No returns or exchanges.
WE DO NOT COVER RETURN POSTAGE COSTS. We are not responsible for any returns lost in the post. The most secure way to post your parcel back to us would be to pay for your item/s to be tracked. Please allow up to 14 working days for your refund to go back into your account.
If you would like an exchange please just simply repurchase online & return your current item/s for a full refund.